Privacy
Last updated: 22 December 2025
This Privacy Policy explains how STRAMASHED (“we”, “us”, or “our”) collects, uses, and protects your personal data when you visit www.stramashed.co.uk or contact us.
We are committed to protecting your privacy and handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
Data Controller:
STRAMASHED
Location: United Kingdom
Email: chris@stramashed.co.uk
If you have any questions about this policy or how your data is used, please contact us using the details above.
2. What Personal Data We Collect
We may collect and process the following personal data:
- Contact information (such as name, email address, phone number)
- Enquiry details (information you provide via contact forms or email)
- Client information (such as project details and billing information, if you become a client)
- Technical data (IP address, browser type, operating system)
- Usage data (how you use the website)
3. How We Collect Your Data
We collect data when you:
- Fill out a contact or enquiry form
- Email or message us directly
- Become a client and enter into a contract
- Browse the website (via cookies or analytics tools)
4. How We Use Your Data
We use your personal data to:
- Respond to enquiries and messages
- Provide graphic design services
- Manage client relationships and projects
- Send invoices and process payments
- Improve our website and services
- Comply with legal or regulatory obligations
We only use your data when we have a lawful basis to do so.
5. Lawful Bases for Processing
Under UK GDPR, we rely on the following lawful bases:
- Consent – when you contact us or accept cookies
- Contract – when data is needed to provide agreed services
- Legal obligation – for tax, accounting, or legal requirements
- Legitimate interests – to run and improve our business (without overriding your rights)
6. Cookies
Our website may use cookies to:
- Ensure the website functions properly
- Analyse website traffic and usage
You can control or disable cookies through your browser settings.
7. Sharing Your Data
We do not sell your personal data.
We may share data with trusted third parties only when necessary, such as:
- Website hosting providers
- Email or cloud storage services
- Accounting or payment service providers
All third parties are required to handle your data securely and lawfully.
8. How We Store and Protect Your Data
We take appropriate technical and organisational measures to protect your data, including:
- Secure passwords and access controls
- Encrypted or reputable third-party services
- Limiting access to personal data
We retain personal data only for as long as necessary for its purpose or to meet legal requirements.
9. Your Data Protection Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request erasure of your data
- Restrict or object to processing
- Request data portability
- Withdraw consent at any time
To exercise any of these rights, please contact us: chris@stramashed.co.uk
10. Complaints
If you believe your data protection rights have been breached, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
Website: https://ico.org.uk
We would appreciate the opportunity to address your concerns first.
11. Changes to This Policy
We may update this Privacy Policy from time to time.
The latest version will always be available on this page.